BurntHash / information
PRIVACY
NOTICE.
Last updated: October 2026.
1. Information we collect
BurntHash may collect information you provide when you submit an order request or contact us, including your name, phone number, email address, delivery details, order notes and communication preference.
2. Product and order information
We store information necessary to process order requests, including the products, variants, quantities, estimated totals, order status and fulfilment information associated with your request.
3. Website usage
The site may record limited technical and usage information required for security, reliability and product analytics. The shopping cart may also use local browser storage so that selected items remain available between visits.
4. How we use information
We use information to respond to enquiries, process and fulfil order requests, provide customer support, improve the site, prevent abuse and maintain the security of BurntHash systems.
5. Sharing
We do not sell personal information. Information may be shared with service providers where necessary to operate the website, host data, communicate with customers or fulfil an order.
6. Retention
Information is retained only for as long as reasonably necessary for the purposes described above, including operational, legal, accounting and security requirements.
7. Your choices
You may contact BurntHash to ask about personal information associated with an order or enquiry and to request correction or deletion where applicable.
8. Security
BurntHash uses technical and organisational safeguards intended to protect customer and administrative information. No internet service can guarantee absolute security.
9. Changes
This notice may be updated as the service evolves. The current version will be published on this page with its latest revision date.
10. Contact
Privacy enquiries can be sent through the contact details published on the BurntHash Contact page.