SITE
TERMS.

1. About these terms

These terms govern use of the BurntHash website and the submission of order requests through the site. By using the site, you agree to use it lawfully and in accordance with these terms.

2. Product information

We aim to present product descriptions, imagery, pricing and availability accurately. Colours and appearance may vary between displays, and product details may be updated without notice.

3. Order requests

Submitting an order request does not automatically guarantee acceptance or availability. BurntHash may contact you to confirm product availability, delivery details, payment arrangements or other information before an order is confirmed.

4. Pricing

Prices shown on the website are presented in the stated currency. Any delivery cost, special arrangement or other applicable charge should be confirmed before final fulfilment.

5. Availability

Products may be limited, withdrawn or become unavailable. BurntHash may decline or cancel a request where an item cannot be supplied or where submitted information is incomplete or invalid.

6. Customer information

You are responsible for providing accurate contact, delivery and order information. BurntHash is not responsible for delays caused by incorrect or incomplete information supplied by the customer.

7. Intellectual property

BurntHash branding, product imagery, graphics, written material and site design are protected content and may not be copied, reproduced or used commercially without permission.

8. Acceptable use

You may not misuse the site, interfere with its operation, attempt unauthorised access, submit fraudulent requests or use BurntHash systems for unlawful activity.

9. Service availability

We may update, suspend or change parts of the site when required for maintenance, security or product development. We aim to keep the service available but do not guarantee uninterrupted access.

10. Privacy

Personal information submitted through BurntHash is handled in accordance with our Privacy Notice.

11. Changes to these terms

These terms may be revised from time to time. The latest version will be published on this page with its revision date.

12. Contact

Questions about these terms can be sent through the contact details published on the BurntHash Contact page.